Loan Loss Mitigation
A non-performing loan requires more attention than billing, reach out letters, and servicer phone calls. RSI takes a proactive and creative approach to asset loss mitigation. Our team skip traces borrowers and makes contact in person by door knocking the subject property, potential alternative addresses and places of work. Once contact is made, we illustrate the value in communicating with the lender or servicer and we offer a myriad of options to avoid foreclosure, providing a win-win situation for lender and borrower. Our track record shows a greater than 50% conversion into communication within 60 days of assignment.
Most importantly, in the area of loss mitigation, most of our services are production based, meaning we only get paid if we succeed where others have not. This is unprecedented in the industry but an example of the confidence we have in our capabilities. Another important aspect of our team is the multilingual capabilites of our staff. We have employees that are fluent in both Spanish and Creole (Haitian) so that borrowers cannot hide behind the language gap excuse.